THE STRENGTH OF A MAJOR GROUP
The enhancement of quality is an objective that ICA Group pursues on a number of different levels, through the quality-focused innovation of its products and services; the commitment to full utilization of the expertise of its human resources; the winning of substantial market share both domestically and internationally; the achievement of maximum customer satisfaction; and the constant reduction of the environmental impact of its coatings.
ICA: the strength of a major group.
Specialists in the formulation, manufacture and marketing of special coatings for wood
A major Italian industrial group with its headquarters in Civitanova Marche (Macerata), ICA Group has 2 production plants in Italy.
In 2016, ICA Group's turnover reached €112 million, of which 54% was generated outside Italy. The manufacture of the coatings is carried out at the 2 production plants in Italy.
The group currently has 560 employees and over 10000 clients.
ICA Group has all the strength of a large-scale industrial concern that does business around the world – the strength that is required to take on a demanding, rapidly evolving market which demands solutions that are always innovative, high-quality and eco-friendly.
ICA Group's products stand out for their quality, high level of innovation and profound commitment to reducing environmental impact.
One of ICA Group’s main strategic assets is the fact that its corporate culture is based on a commitment to achieving maximum quality through innovation. This principle has underpinned the group’s every initiative and strategic decision from the very beginning, thus guaranteeing the development of products that are at the cutting edge, both in terms of quality and in terms of technology.
The R&D department comprises a number of lab teams, in which chemists, researchers and analysts co-operate and interact closely. The R&D operations are targeted, in the main, at coatings, pigments, stains and impregnating agents, but also at quality controls on raw materials and finished products with a view to conducting the practical tests that will determine their suitability to the various application systems.
ICA Group has set aside an entire area within the research and development laboratory for the conducting of chemical/physical tests on its applied products. These tests are carried out on coated surfaces, not only during the experimental phase but also – at the client’s specific request – on the basis of the requirements of the certifying bodies. The aim is to enhance the technical characteristics of the finished product and to avoid the emergence of defects during use.
The availability at the lab of all the most important types of systems utilized by companies to coat wood and other materials makes it possible not only to test the formulated products under a wide variety of conditions but also to allow the client to evaluate the coating in terms of its application performance. Thanks also to their direct contact with the leading international manufacturers of application systems, ICA Group’s technicians are able to advise the client on the best system configuration as early as the planning phase. This helps to achieve not only excellent results but also full customer satisfaction in terms of the return-on-investment.
At the production plant in Civitanova Marche, the manufacturing cycle is highly automated. It uses computerized systems that ensure perfect replicability of the production recipes, precision weighing of the different substances involved in the production cycle and maximum safety in the handling of dangerous substances. All of this, in turn, guarantees the quality of the finished product, although – against a backdrop of ever-increasing automation – the checks carried out by the operators, who are knowledgeable, experienced and extremely attentive, remain essential.
Once the production phase per se has been completed, tests are conducted on each batch in order to verify that the product corresponds to the stated requirements. If the coating passes these quality-control tests, it is ready to be filtered and packaged for sale.
The warehouse in Civitanova Marche for the storage of finished products is the group’s outgoing logistics center, where products that have been sold are sorted in preparation for dispatch to the clients and stock is sent out to the depots and branches (which are located both within Italy and further afield). The facility makes it possible to accelerate the pace of the shipping, standardization and storage operations, minimize the order lead times, manage the packaged batches and optimize the supply levels. In addition, it also provides all-important real-time access to the inventory held at the central facility and at all of the branches.
ICA Group has always been able to guarantee high standards in terms of its short lead times and on-time deliveries, thanks also to this innovative logistical infrastructure.
ICA SpA is an Italian company founded in Civitanova Marche (Macerata) in 1971 and specializing in the formulation, manufacture and marketing of special coatings for wood.
ICA-brand products are able to meet the needs of all those operating in the woodworking sector (from interior design to carpentry, boatyards to external structures, frames and shutters to garden furniture, wooden flooring to musical instruments). The range of ICA products also encompasses specific solutions for wooden flooring, glass and plastic materials.
Italian Coatings is the division of ICA SpA that was created in 2012 following the incorporation of Salchi Wood Coatings SpA. iCO is the new, modern, high-impact brand, which has been designed to communicate immediately the Italian DNA of the company. The iCO division retains intact the personnel, facilities and expertise of Salchi Wood Coatings, based in Romano D’Ezzelino (Vicenza).
Traditionally, one of the main branches of the iCO product family has been geared squarely towards furniture-makers. iCO makes high-tech products with reduced levels of environmental impact, such as its water-based coatings, but also traditional products, such as its polyester coatings.
ICA Iberia is a young company established by ICA Group in 2009, with its headquarters in Benicarló (Spain).
Founded to market ICA- and iCO-brand products throughout Spain and Portugal, ICA Iberia has focused from the outset on delivering 360˚ service, with reduced delivery times, flexibility in formulation and manufacturing, and rapid post-sales support thanks to a team of specialist technicians.
ICA Group has strengthened its presence in China by setting up, in 2013, ICA China, which has its headquarters in Zhongshan. The new company is intended to consolidate the group's presence in China and Hong Kong by marketing ICA-brand products there.
Thanks to its direct presence, ICA Group is able to offer reduced delivery times and a complete sales and after-sales service through its squad of specialist technicians.
ICA Group has been present in Germany (in the town of Heek, in Nordrhein-Westfalen) for 10 years. The group's German subsidiary – ICA Deutschland Lacke – operates through an extensive infrastructure complete with a warehouse and a laboratory for the production of colors and stains (including samples). Its network of qualified technicians guarantees a prompt, reliable and highly professional service throughout Germany.
January 2016 saw the setting up of a new company in Poland called ICA Polska, following the acquisition of Italcolor, which was already the leading name in the local wood coatings sector and had served for many years as the distributor for ICA-brand products in central and southern Poland.
Italcolor’s lengthy experience as ICA Group’s distributor – a partnership consolidated over the years – constituted an excellent launch pad for the establishment of ICA Group’s first subsidiary in Eastern Europe.
ICA Polska, with its head offices at Piotrkow Tribunalsky, has a 112-strong workforce, and operates across the territory through an extensive network of 16 branches, which deliver high-quality services to the client base.
In 2016 the ICA group sealed an important joint-venture agreement with Pidilite for the distribution of its products on the Indian market as well as for other adjacent countries such as Sri Lanka, Bangladesh, Bhutan and Nepal.
Pidilite is an Indian company listed on the stock exchange and active in various market sectors, but especially in the adhesive and sealant segment. One of its best known trademarks is FEVICOL, which is the foremost adhesive brand in India.
ICA PIDILITE has set its sights on becoming the main player in India for wood coatings. This high aspiration rests on solid ground given the excellent organizational structure and distribution network of Italcoats, ICA Group's longstanding distribution partner for the Indian market which, over the past twenty years, has brought about the popularity of ICA products in the wood sector.