Technical Support
The pre- and post-sales support guaranteed to the customer by the manufacturer in the wood coatings sector is of fundamental importance. ICA’s field specialists offer a rapid and highly professional service at all times to our Italian and overseas customers alike.

In our research laboratories, we have teams of technicians who are always ready to answer any questions customers may have about our products and about the appropriate coating cycles. We can even develop tailor-made products that offer ad hoc solutions to any particular problems customers may encounter.   

Training
ICA offers its customers a wide-ranging portfolio of services and also organizes a number of extremely useful training courses.
In step with the growth of the company and its increasing client base, ICA Group has developed and expanded the facilities at its disposal, so that now, the company has dedicated, fully-equipped areas in which to conduct training courses and new laboratories where tests are carried out on latest-generation technologies and industrial systems.

Chemical and physical tests
ICA has set aside an entire section of its Research & Development Laboratory for the conducting of tests on the chemical and physical properties of applied coating products. These tests are carried out on coated surfaces, not just during the development phase, but also whenever the client wants to perfect a certain coating cycle. The purpose of the tests is to provide information that will lead to an enhancement of the technical characteristics of the product and a reduction in its potential to prove defective when used.

Here are some of the tests that are conducted in ICA's Laboratories:

- Adhesion test
- Assessment of surface resistance to cold liquids
- Hardness test
- Wear-abrasion test
- Surface lightfastness test
- Cold-check test
- Artificial weathering test